{"id":1336,"date":"2018-01-11T11:38:50","date_gmt":"2018-01-11T10:38:50","guid":{"rendered":"https:\/\/www.mzclp.de\/?page_id=1336"},"modified":"2020-06-30T21:13:04","modified_gmt":"2020-06-30T19:13:04","slug":"support","status":"publish","type":"page","link":"https:\/\/www.mzclp.de\/?page_id=1336","title":{"rendered":"IT-Support"},"content":{"rendered":"
<\/div>\n

IT Support f\u00fcr Schulen in Tr\u00e4gerschaft des Landkreises Cloppenburg<\/h2><\/div>\n
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Wie funktioniert unser Support?<\/h2>\n

Mit den Schulen ist individuell ein Meldesystem vereinbart. 1st-Level-Probleme werden i.d.R. durch die Schule selbst behoben, w\u00e4hrend komplexere F\u00e4lle durch Mitarbeitende externer Fachfirmen in Koordination mit unseren Technikern bearbeitet werden.<\/p>\n

Das sorgt i.d.R. f\u00fcr eine schnelle, reibungslose und vollst\u00e4ndig dokumentierte L\u00f6sung Ihrer Anfrage. So wird nichts vergessen und Sie haben jederzeit eine ganzheitliche \u00dcbersicht \u00fcber alle von Ihnen aufgegebenen Anfragen.<\/p>\n<\/div>\n<\/div>\n

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Wir unterst\u00fctzen Sie gerne per Fernwartung<\/div><\/a>
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\nTeamviewer ist ein Programm zur Fernwartung Ihres Arbeitsplatzes. Benutzen Sie dieses Programm, wenn Sie jemand anderem die M\u00f6glichket geben m\u00f6chten, zusammen mit Ihnen Ihren PC einzurichten. Installation und Nutzung ist denkbar einfach gehalten:<\/p>\n
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  1. Klicken Sie auf das Bild links oder den Download Button unten.<\/li>\n
  2. Best\u00e4tigen Sie ggf. den Download der ausf\u00fchrbaren Datei „TeamViewerQS.exe“<\/li>\n
  3. Nach erfolgreichen Download starten sie Datei.<\/li>\n<\/ol>\n

    Nun sehen Sie das Programmfenster. So wie links zu sehen zeigt es 2 Nummern an. Das erste ist Ihre ID, diese wird ben\u00f6tigt um die Verbindung zu Ihrem PC aufzubauen. Das zweite ist Ihr Passwort, dieses ben\u00f6tigt der Supporttechniker, um die SItzung aufbauen zu d\u00fcrfen. Die ID bleibt im Regelfall gleich, das Passwort wird bei jedem Start neu generiert!<\/strong><\/p>\n

    zur Homepage des Herstellers<\/a><\/p>\nDownload Teamviewer<\/a>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Read More...<\/a>","protected":false},"author":2,"featured_media":313,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-1336","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nIT-Support - Medienzentrum Cloppenburg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mzclp.de\/?page_id=1336\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT-Support - Medienzentrum Cloppenburg\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mzclp.de\/?page_id=1336\" \/>\n<meta property=\"og:site_name\" content=\"Medienzentrum Cloppenburg\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-30T19:13:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.mzclp.de\/wp-content\/uploads\/2018\/01\/slide2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.mzclp.de\\\/?page_id=1336\",\"url\":\"https:\\\/\\\/www.mzclp.de\\\/?page_id=1336\",\"name\":\"IT-Support - 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